This page explains how to provide event attendees with the URL to download materials and view videos.
Materials that are added here, can be viewed by attendees from the "My Tickets" page. You can upload files as well as set URLs, so your attendees can also view video.
This is a paid function, so you will need to pay a separate fee to use it.
To add or edit event materials, while logged into your premium account, click on "Add/Edit Event Materials" in the "Manage Event information" side menu.
To add event materials, click the "Add Event Materials" button.
Fill out each of the fields and then click "Save" to finish.
This is the title of the document that appears on the "My Tickets" page.
You can either upload a file directly or specify a URL (the file upload has to be 5Mb or less. If the file is larger than 5GB, host the file elsewhere and specify a URL in order to view the file.
You can make the materials viewable to all ticket holders or only to certain ticket types.
If the above does not solve your problem, please contact us via the inquiry form.
(Our business hours are from 10:00am to 6:00pm Japan time on weekdays. For inquiries made on weekends and holidays, our response may be on the next business day.)