--- title: Order Information Listing description: This page explains the "All Order Information" screen, which allows you to resend or cancel an application confirmation email. --- [Skip to content](https://support.eventregist.com/en/knowledge/order-info-listing#main-content) - [English](https://support.eventregist.com/en/knowledge/order-info-listing) - [日本語](https://support.eventregist.com/ja/knowledge/order-info-listing) English Show submenu for translations [Inquiry about EventRegist](https://support.eventregist.com/en/knowledge/kb-tickets/new) [![EventRegist](https://support.eventregist.com/hubfs/er_img/ER-Logo/EventRegist_logo_yoko04.svg)](https://eventregist.com/) - [About Us](https://eventregist.jp/en/) Open main navigation Close main navigation - [About Us](https://eventregist.jp/en/) - - [English](https://support.eventregist.com/en/knowledge/order-info-listing) - [日本語](https://support.eventregist.com/ja/knowledge/order-info-listing) English Show submenu for translations - [Inquiry about EventRegist](https://support.eventregist.com/en/knowledge/kb-tickets/new) Welcom to the EventRegist Help Center ! - There are no suggestions because the search field is empty. 1. [EventRegist Help Center](https://support.eventregist.com/en/knowledge) 2. [Event Organizer](https://support.eventregist.com/en/knowledge/event-organizer) 3. [Application information and inquiry management](https://support.eventregist.com/en/knowledge/event-organizer#application-information-and-inquiry-management) # Order Information Listing ## This page explains the "All Order Information" screen, which allows you to resend or cancel an application confirmation email. When someone makes an order, a notification email is sent to the event organizer, and their information is displayed in the All Order Information listing page. On the All Order Information page, you carry out the following functions. Searching for Orders/Applicants There are various search conditions that you can use to refine your search. ![](https://support.eventregist.com/hubfs/Knowledge%20Base%20Import/help.eventregist.comhcjaarticle_attachments202417662OrderInformation01-1.png) Checking Applicant Details To view the details of an applicant, click the name of the relevant applicant. ![](https://support.eventregist.com/hubfs/Knowledge%20Base%20Import/help.eventregist.comhcjaarticle_attachments202406361OrderInformation02-1.png) Re-sending Order Confirmation Emails to Applicants You can re-send the order confirmation email that was sent automatically at the time of ticket order. ![](https://support.eventregist.com/hubfs/Knowledge%20Base%20Import/help.eventregist.comhcjaarticle_attachments202523281OrderInformation03-1.jpg) Canceling an Order Click "Application Details/Cancel" under Detail info to cancel an order. ![](https://support.eventregist.com/hubfs/Knowledge%20Base%20Import/help.eventregist.comhcjaarticle_attachments202543802OrderInformation04-1.jpg) Next, you select the ticket to cancel. If multiple tickets were ordered in one go, put checks next to all the relevant tickets and then click on "Cancel the selected application(s)" ![](https://support.eventregist.com/hubfs/Knowledge%20Base%20Import/help.eventregist.comhcjaarticle_attachments202417682OrderInformation05-1.png) If the cancellation is 50 or more days after the ticket order, you will be redirected to the cancellation fee payment screen.   --- If the above does not solve your problem, please contact us via the inquiry form. (Our business hours are from 10:00am to 6:00pm Japan time on weekdays. For inquiries made on weekends and holidays, our response may be on the next business day.) - [EventRegist Login](https://support.eventregist.com/en/knowledge/eventregist-login#main-content) - [Sign-up and manage your account](https://support.eventregist.com/en/knowledge/eventregist-login#sign-up-and-manage-your-account) - [Manage your account information](https://support.eventregist.com/en/knowledge/eventregist-login#manage-your-account-information) - [Recommended environment for service use](https://support.eventregist.com/en/knowledge/eventregist-login#recommended-environment-for-service-use) - [Event Attendees](https://support.eventregist.com/en/knowledge/event-attendees#main-content) - [Frequently Asked Questions (Event Attendees)](https://support.eventregist.com/en/knowledge/event-attendees#frequently-asked-questions-event-attendees) - [Event registration](https://support.eventregist.com/en/knowledge/event-attendees#event-registration) - [Ticket confirmation](https://support.eventregist.com/en/knowledge/event-attendees#ticket-confirmation) - [Event cancellation](https://support.eventregist.com/en/knowledge/event-attendees#event-cancellation) - [Communication with the organizers](https://support.eventregist.com/en/knowledge/event-attendees#communication-with-the-organizers) - [Event Organizer](https://support.eventregist.com/en/knowledge/event-organizer#main-content) - [Frequently Asked Questions ( Event Organizer )](https://support.eventregist.com/en/knowledge/event-organizer#frequently-asked-questions-event-organizer) - [Create and manage event pages](https://support.eventregist.com/en/knowledge/event-organizer#create-and-manage-event-pages) - [Event information management](https://support.eventregist.com/en/knowledge/event-organizer#event-information-management) - [Premium Features of Event Information Management](https://support.eventregist.com/en/knowledge/event-organizer#premium-features-of-event-information-management) - [Event information management - organizer information](https://support.eventregist.com/en/knowledge/event-organizer#event-information-management-organizer-information) - [Promotion Management](https://support.eventregist.com/en/knowledge/event-organizer#promotion-management) - [How to set up a ticket](https://support.eventregist.com/en/knowledge/event-organizer#how-to-set-up-a-ticket) - [Payment](https://support.eventregist.com/en/knowledge/event-organizer#payment) - [Application information and inquiry management](https://support.eventregist.com/en/knowledge/event-organizer#application-information-and-inquiry-management) - [Reception and check-in management](https://support.eventregist.com/en/knowledge/event-organizer#reception-and-check-in-management) - [Event evaluations and surveys](https://support.eventregist.com/en/knowledge/event-organizer#event-evaluations-and-surveys) - [Preparations before the event](https://support.eventregist.com/en/knowledge/event-organizer#preparations-before-the-event) - [Linkage with other services](https://support.eventregist.com/en/knowledge/event-organizer#linkage-with-other-services) [![EventRegist](https://support.eventregist.com/hubfs/er_img/ER-Logo/EventRegist_logo_yoko04.svg "EventRegist")](https://eventregist.com/) EventRegist Co., Ltd. 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